How do I find information on online shopping?
Mintel Reports has a report on online shopping. You must register to use Mintel so read the instruction page. Once in, type "online shopping" in the upper right corner search box.
Go to Forrester and Gartner since they both focus on the high-tech industries. Type in "online shopping" (in quotes) in the search box of each database.
IBISWorld has a report on e-commerce so see what you can learn from that. Again type in "online shopping".